TERM AND CONDITIONS



We value the trust you place in Mirana Innovations Pvt Ltd (“the Company”). That's why we insist upon your reading these Terms of Use along with the Privacy Policy hosted on the Mirana Innovations Pvt Ltd website – www.miranatoys.com carefully.



  1. What Is This Document?

    1. These Terms Of Use, read together with the Privacy Policy, constitute a legal and binding agreement between you and Mirana Innovations Pvt Ltd hereinafter referred to as the (“The Company”) with the registered office situated at 201, Plot No. T-33, T Block, MIDC Road, Bhosari Pune 411026.

    2. The Terms of Use, inter alia, provides the terms that govern your access to download and access/use whether on your computer, on a mobile device (i) the Company’s website www.miranatoys.com, and its mobile and tablet applications “MIRANA” app or any applications (“Platforms”), which inter alia facilitates the purchase of electronics, toys and such other products sold by the Company (“Products”) through the Platforms, and (ii) and any other service that may be provided by the Company from time to time (collectively referred to as the (“Services”).

    3. You hereby understand and agree that the Terms of Use form a binding contract between the Company and anyone who accesses, browses, or purchases the Products and uses the Services in any manner (User) and accordingly, you hereby agree to be bound by the terms contained in the Terms of Use. If you do not agree to these terms or any future updated version of them then you must not access and/or use and must cease all access and/or use of, any of our Services. If we require that any future update to these terms requires any action from you to accept the updated terms, then you may not be able to continue to use the Services until you have taken such action. The use of the Services would constitute acceptance of the terms of the Terms of Use.

  2. Terms and Conditions Applicable to Users

In these terms and conditions references to "Mirana", "we", "us”, “our", “the Company” are references to Mirana Innovations Pvt Ltd.

These terms are made available via the app store or platform that you download our Games from (such as the Apple App Store, Google Play Store). You agree that by accessing and/or using our Services, you are agreeing to these terms and our Privacy Policy

For use of our Services, you agree that you are at least 13 years old and that if you are between 13 years and 18 years old, your legal guardian has reviewed and agrees to these terms and is happy for you to access and/or use our Services.

Should The Company be made aware that a User is under the age of 18 and is using/browsing the Platforms without the supervision of his/her parent or legal guardian, The Company reserves the right to deactivate such User’s account without further notice.

The Terms of Use are governed by the provisions of Indian law, including, but not limited to:

2.1 the Indian Contract Act, 1872;

2.2 the Information Technology Act, 2000;

2.3 the rules, regulations, guidelines and clarifications framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (SPI Rules) and;

2.4 the Information Technology (Intermediaries Guidelines) Rules, 2011 (“IG Rules”).

The contents of Services, information, text, graphics, images, logos, button icons, software code, interface, design and the collection, arrangement, and assembly of the content on the Platforms or any of the other Services are the property of the Company, group companies, subsidiaries, associates, affiliates, suppliers, vendors and sister companies, as the case may be (“Mirana’ Content”), and are protected under copyright, trademark and other applicable laws. You shall not modify the Mirana’s Content or reproduce, display, publicly perform, distribute, reverse engineer, or otherwise use the Mirana’s Content in any way for any public or commercial purpose or for personal gain.

The Company authorises you to view and access the Mirana’s Content solely for identifying Products, carrying out purchases of Products and processing returns and refunds, in accordance with Return and Refund Policy, if any. The Company, therefore, grants you a limited, revocable permission to access and use the Services. This permission does not include a permission for carrying out any resale of the Products or commercial use of the Mirana’s Content, any collection and use of product listings, description, or prices, and any derivative use of the Platforms or of Mirana’s Content.

Display of Products for purchase on the Platforms is merely an invitation to offer. An order placed by a User for purchase of a Product constitutes an offer. All orders placed by Users on the Platforms are subject to the availability of such Product, The Company’s acceptance of the User’s offer and the User’s continued adherence to the terms of the Terms of Use.

Mirana may, at any time and without having to service any prior notice to you: (i) upgrade, update, change, modify, or improve the Services or a part of the Services in a manner it may deem fit, and (ii) change the contents of the Terms of Use in substance, or as to procedure or otherwise; in each case which will be applicable to all Users. You hereby agree that this is in the fairness of things given the nature of the business and its operations and you will abide by them. As such, you must keep yourself always updated and review the terms of the Terms of Use from time to time. Such changes shall be made applicable when they are posted. Mirana may also alter or remove any content from the Platforms without notice.

While Mirana shall make reasonable endeavours to maintain high standards of security and shall provide the Services by using reasonable efforts, Mirana shall not be liable for any interruption that may be caused to your access or use of the Services.

Access to and registration on the Platforms is free of cost. Although unlikely, Mirana may modify the Fee, Payment and Promotions Policy to include a fee on access and browsing of the Platforms, or for use of any new service introduced by Mirana without serving prior notice on the Users.

The Services included on or otherwise made available to the Users through the Platforms are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except if otherwise specified in writing. .

  1. About Accessing and Using Our services

The specific game rules, scoring rules, controls and guidelines for each Game can be found within the Game itself. Such rules, scoring rules, controls and guidelines form part of these terms and you agree that you shall comply with them in respect of each individual Game which you choose to access and/or play.

 

There may be times when our Services or any part of them are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis.

 

When using our services /platforms our user shall be prompted for location permission to connect to the Bluetooth device of the user. Please note that we do not store or save or intend to store or save any data related to the geographical location of the user.

 

  1. Account

    1. When using our Services you may choose to, and in some instances you will be required to, create an account with us. If you do create an account with us, you agree that you shall take all steps necessary to protect your log in details and keep them secret.

    2. You agree that you shall not give your log in details to anyone else or allow anyone else to use your log in details or account.

    3. In these terms, references to “log in details” or “account” include your log in details and account for any social network or platform that you may allow our Services to interact with.

    4. We will be entitled to assume that anyone logging into your account using your log in details is either you or someone logging in with your permission. If you fail to keep your login details secret, or if you share your login details or account with someone else (whether intentionally or unintentionally), you accept full responsibility for the consequences of this (including any unauthorized purchases) and agree to fully compensate us for any losses or harm that may result.

    5. We will not be responsible to you for any loss that you suffer as a result of an unauthorised person accessing your account and/or using our Services and we accept no responsibility for any losses or harm resulting from its unauthorised use, whether fraudulently or otherwise.

    6. We reserve the right to delete your account if no activity is conducted by you in relation to the account for 180 or more days. In such an event, you may no longer be able to access and/or use any Virtual Money and/or Virtual Goods (as defined below) associated with that account and no refund will be offered to you in relation to the same.

    7. You understand that if you delete your account, or if we delete your account in accordance with these terms, you may lose access to any data previously associated with your account (including, without limitation, your progress through our Games and/or the level or score you have reached in our Games and any Virtual Money or Virtual Goods associated with your account).

    8. Your account is personal to you and you are not entitled to transfer your account to any other person.

    9. You understand that on your registration as a User or on your purchase of Products on the Platforms, you may receive text messages (including through internet-based mobile messaging) and/or emails from Mirana on your registered mobile number and/or email address. These messages and/or emails could relate inter alia to your registration, Mirana’s acceptance, or rejection of your offer to purchase a Product, payment information, Product despatch information, information pertaining to other activities you carry out on the Platforms and information pertaining to the promotions that are undertaken by Mirana (or third parties in connection with the Platforms) from time to time. It is specifically clarified that a text message and/or an email confirming the receipt of your order is not an acceptance from Mirana that the Product will be delivered. Mirana’s acceptance to your offer to purchase shall occur and conclude only when the products have been despatched by Mirana and a text message and/or email confirming such despatch has been sent to you. Mirana, always, reserves the right to limit the quantity of items in, or cancel an order prior to despatch.

    10. Any communication from Mirana shall be sent only to your registered mobile number and/or email address or such other contact number or email address that you may designate, for any particular transaction. You shall be solely responsible to update your registered mobile number and/or email address on the Platforms in the event there is a change. Further, Mirana may also send you notifications and reminders with respect to scheduled deliveries of the purchased Products. While Mirana shall make every endeavour to share prompt reminders and notifications relating to the delivery of purchased Products with you, Mirana shall not be held liable for any failure to send such notifications or reminders to you.

  1. User Covenants and Obligations

 

5.1 In addition to your other covenants in this Agreement, by ordering product/s on the platforms, you acknowledge and agree that:

(a) Any non-delivery or wrong delivery of the products by the Company due to error in the information provided by you, then any re-delivery cost in addition to the initial cost will be billed to you;

(b) All information provided by You including your contact details, name and address, bank or credit card details are Yours and authentic and there is no misrepresentation or fraudulent act from Your end;

(c) Before placing an order, you will check the product description carefully, and by placing an order for a product, You agree to be bound by the conditions of sale included in the item's description.

 

You are also prohibited from:

    • Violating or attempting to violate the integrity or security of the Platforms or the Mirana Content;

    • Transmitting any information on or through the Platforms that is disruptive or competitive to the provision of Services by Mirana;

    •  Intentionally submitting on the Platforms, false or inaccurate information;

    • Using any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the Platforms;

    • Attempting to decipher, decompile, disassemble or reverse engineer any part of the Platforms; or

    • Copying or duplicating in any manner any of the Mirana Content.

You are also obligated to:

    • Refrain from acquiring any ownership rights by downloading the Mirana Content;

    • Read the Terms of Use and agree to accept the terms and conditions set out therein;

    • Refrain from copying or modifying the Mirana Content available on the Platforms for any purpose;

    • Comply with all applicable laws in connection with your use of the Platforms;

    • Not refuse the delivery of purchased Products except when damages and deficiencies can be identified upfront at the time of delivery; and

5.2 Mirana may disclose or transfer information provided by you to its affiliates in India and other countries, and you hereby consent to such transfer. In terms of the SPI Rules, Mirana can transfer sensitive personal data or information to any other body corporate or a person that ensures the same level of data protection that is adhered to by Mirana as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between Mirana or any person on its behalf and the User or where you have consented to such data transfer.

  1. Pricing And Payment- In App Purchases, Virtual Goods and Virtual Money

(a) The prices for product/s are described on the platforms and are incorporated into these terms by reference. All prices are in Indian rupees. The prices, products and services are subject to change at the Company's discretion.

(b) The Company will use its best efforts to ensure the accuracy of the prices and price-related information stated on the Platforms. However, in case of any discrepancy, the Company's decision will be final.

(d) The Company accepts the following forms of payment: a) Online payment via credit card, debit card, net banking b) Cash deposit on our bank account

(e) You agree, understand, confirm, and state that the card details provided by you to transact on the platforms will be correct, accurate and is owned by You. If you use a card belonging to any third party, then you confirm that you have been authorised to or expressly permitted by said third party to use the card for making payments.

(f) The Company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.

(g) In addition to all other remedies available under the law and equity, and as detailed under this Agreement, the Company reserves the right to recover the cost of product/s, collection charges, attorney's charges etc, from an User using the website fraudulently. Further, the Company reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

(h) Our game may include virtual currencies such as gold bars, gems and coins (“Virtual Money"), items or services for use with our Games (“Virtual Goods") .To benefit from or use the Virtual Money and/or Virtual Goods in our Games you may first have to reach a certain level or progress to a certain point. You agree that once purchased Virtual Money, Virtual Goods have no monetary value and can never be exchanged for real money, real goods or real services from us or anyone else. You agree that Virtual Money and Virtual Goods are not transferrable to anyone else and you will not transfer or attempt to transfer any Virtual Money, Virtual Goods and/or Subscriptions to anyone else.

(i) You do not own Virtual Goods, Virtual Money but instead you purchase a limited personal revocable licence to use them - any balance of Virtual Goods and/or Virtual Money does not reflect any stored value.

(j) You agree that all sales by us to you of Virtual Money and/or Virtual Goods are final, that we will not refund any transaction once it has been made and that an active Subscription cannot be cancelled during the Subscription period. Prices for all Virtual Money, Virtual Goods and Subscriptions exclude all applicable taxes and telecommunication charges, unless otherwise indicated. To the extent required by law, you agree to pay any such applicable taxes and telecommunication charges in line with applicable law. If you live in the European Union you have certain rights to withdraw from distance purchases; however, please note that when you purchase a licence to use Virtual Goods or Virtual Money from us, you acknowledge and agree that we will begin the provision of the Virtual Goods or Virtual Money to you promptly once your purchase is complete and therefore your right of withdrawal is lost at this point. For the purposes of this paragraph a "purchase" is complete at the time our servers validate your purchase and the applicable Virtual Goods and/or Virtual Money are successfully credited to your account on our servers.

(k) The data associated with Virtual Goods, whether purchased by you using Virtual Money or otherwise credited or awarded to you, is stored locally on your device, and so is not synced between different devices.

(l) We may revise the pricing for Virtual Goods, Virtual Money and/or Subscriptions offered through the Services at any time, but if you have an active Subscription such changes will only take effect following the end of the then-current Subscription period, at which date your Subscription will automatically terminate. We may limit the total amount of Virtual Goods or Virtual Money that may be purchased at any one time, and/or limit the total amount of Virtual Money or Virtual Goods that may be held in your account in the aggregate. You are only allowed to obtain Virtual Money and Virtual Goods from us or our authorized partners through the Services, and not in any other way.

7. Playing our Games with other users

Our game allows you to play with /against an opponent or to play socially with other users. You may be able to:

    • choose to play against another user

    • play against, or play socially with, one of your contacts on a platform.

    • Also allow you to search for your friends (for example, by email address) in order to find them to play against.

8.Intellectual Property Rights

All the intellectual property used on the Platforms by Mirana, including the Mirana Content, shall remain the property of Mirana, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies or of any third party hosting such intellectual property on the Platforms. Except as provided in the Terms of Use, the materials may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Mirana, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies or any third party hosting such material on the Platforms, as the case may be.

9. Unlawful or Prohibited Use

You warrant to Mirana that you will comply with all applicable laws, statutes, ordinances, and regulations regarding the use of the Services and any other related activities. You further warrant that you will not use the Platforms in any way prohibited by terms contained in the Terms of Use or under applicable law.

10. Liability

  • You acknowledge and undertake that you are accessing the Services and purchasing the Products at your own risk and that you are using prudent judgment before placing an order for a Product or availing any Services through the Platforms. Mirana shall, at no point, be held liable or responsible for any representations or warranties in relation to the Products.

  • Mirana does not provide or make any representation, warranty or guarantee, express or implied about the Platforms, Products or the Services, and all implied warranties under law or contract are to the maximum extent possible hereby disclaimed.

  • The maximum aggregate liability of Mirana, in respect of all Services provided, and all transactions undertaken by the User by using the Services, shall be limited to a maximum of cost of the product / service used by the buyer.

  • We have the right to remove uploaded Content from our Services if we decide in our sole discretion that it results in or from a breach of any part of these terms, or that it may bring us or our Services into disrepute. However, you acknowledge that we do not actively monitor Content that is contributed by people that use our Services and we make no undertaking to do so.

11.  Indemnity

You shall defend, indemnify and hold harmless the Company and its officers, directors, shareholders, and employees, from and against all loss, damages, claims and expenses, including but not limited to attorney fees, in whole or in part arising out of or attributable to any breach of this Agreement by You, any misrepresentation or misuse of the service offered to You or any negligent or unreasonable or inappropriate use of the website or the services.

12. Severability

If any part of these terms is held to be invalid or unenforceable under any applicable local laws or by an applicable court, that part shall be interpreted in a manner consistent with applicable law to reflect as nearly as possible our original intentions and the remainder of these terms shall remain valid and enforceable. If it is not possible to interpret an invalid or unenforceable part of these terms in a manner consistent with applicable law, then that part shall be deemed deleted from these terms without affecting the remaining provisions of these terms.

13. Grievance Officer

In accordance with the provisions of the SPI Rules, any grievances which you may have with respect to the information shared by you with Mirana hereunder and its treatment, may be directed by you to the grievance officer of Mirana at info@miranatoys.com or at the below mentioned coordinates:

Name: Devansh Sharma
Designation: Managing Director 

14. Term and Termination

The Terms of Use will remain in full force and effect while you use any Service in any form or capacity.

Mirana reserves the right to terminate its Services provided to you in the event of breach of any terms contained in the Terms of Use, misrepresentation of information, any unlawful activity or if Mirana is unable to verify or authenticate any information you submit to it.

The User may terminate the Terms of Use at any time, provided that the User discontinues any further use of the Platforms or Services.

It is specifically clarified that any termination of the Terms of Use by a User shall not cancel the User’s obligation to pay for a Product purchased on the Platforms, or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.

Any provision of the Terms of Use which imposes an obligation or creates a right that by its nature will be valid after termination or expiration of the Terms of Use shall survive the termination or expiration of the Terms of Use.

15. Dispute Resolution and Governing Law

The Terms of Use and any contractual obligation between Mirana and you under the Terms of Use shall be governed by the laws of India, subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

All disputes will be subject to arbitration at Mumbai, Maharashtra in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in the English language. Mirana and the disputing User shall be entitled to appoint 1 (one) arbitrator each and the 2 (two) arbitrators so appointed will jointly appoint the 3rd (third) arbitrator.

Arbitration awards shall be reasoned awards and shall be final and binding on Mirana and the disputing User and shall be enforceable in any court of competent jurisdiction.

16.  Waiver

Mirana’s failure to enforce any provision of the Terms of Use or respond to a breach by a User or User shall in no way imply a waiver of Mirana’s right to subsequently enforce any provision of the terms of the Terms of Use or to act with respect to similar breaches by a User or User.

Postal Address: 

Email Address: info@miranatoys.com

17. Interpretation

Headings, subheadings, titles, subtitles to clauses, sub-clauses and paragraphs are for information only and shall not form part of the operative provisions of the Terms of Use and shall be ignored in construing the same.

Words denoting the singular shall include the plural and words denoting any gender shall include all genders.

The words “include” and “including” are to be construed without limitation.

The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against either party.

This Agreement may only be amended by either the same electronic means as were used to enter into this Agreement or in a writing that specifically refers to this Agreement, executed by both parties hereto.